Paddlesports and Bike Hire Assistant


Paddlesports and Bike Hire Assistants

We are currently looking for passionate, self-motivated individuals with the right attitude, and flexibility to work at our hire centres in Bowness-on-Windermere, and Ambleside.


Responsible to: Boathouse Manager 

Salary: £18,500 - £23,338 depending upon age and experience 

Hours: flexible, up to 45 hours per week 8.30 – 5.30 including weekends

Date: May 2024

Role Summary

Windermere Canoe, Kayak & SUP (WCK) is a busy Paddle sport Provider located on Windermere.

The role of Paddle sport & Cycle Hire assistant is fast paced and requires dynamic, friendly and patient staff to work within a small but committed team. 

Directly responsible to the Boathouse Manager, your role will be responsible for organising and overseeing the delivery of paddle sport and cycling activity from our bases on the shores of Windermere. You will be a team player who enjoys working hard and having fun. 

Essential things you need in your personal toolkit….

  • ….Experience of positive customer service in a fast paced environment
  • ability to work effectively in a team
  • experience of operational delivery in an activity centre/ similar work environment
  • a passion for sport and physical activity
  • passion for providing sports and accessible activities to a range of participants with varying needs
  • proficient writing skills
  • great listening skills with the ability to speak clearly and confidently
  • friendly and patient with the ability to stay calm under pressure
  • excellent time management skills and attention to detail

Desirable things to have….

  • ….BCU Coaching or personal achievement awards
  • RYA power boat certificate
  • Cytech mechanic training
  • British Cycling trail cycle leader award (or equivalent) 

On joining the team, you need be good at these things straight away! ….

  • ….Supporting customers who are taking part in activities
  • meeting, greeting and keeping those customers happy
  • ensuring the hire craft are serviced and ready to go
  • ensuring that the premises and equipment are maintained and used appropriately

After some coaching support and training, you will get good at……

  • …..Ensuring the live booking system is up to date
  • carrying out safety checks on bikes and craft
  • preparing bikes for hire
  • representing the business at promotional events
  • provide support to instructors delivering sessions

Please send cv and cover letter for this role to